Privacy policy
Privacy Policy
Last updated: April 27, 2026
Solmirav operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Solmirav is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:
- Contact details such as name, billing address, shipping address, phone number, and email address
- Financial information such as payment details and transaction information
- Account information such as username, password, and preferences
- Transaction information such as purchases, returns, exchanges, or cancellations
- Communications information when you contact customer support
- Device information such as IP address, browser type, and network connection
- Usage information such as browsing behavior and interactions with the Services
Personal Information Sources
We may collect personal information from:
- Directly from you when you place an order, create an account, or contact us
- Automatically through cookies and similar technologies
- From service providers assisting in payment, shipping, and order fulfillment
- From partners or third parties where applicable
How We Use Your Personal Information
We use your personal information to:
- Provide, process, and fulfill orders
- Manage customer accounts and support requests
- Arrange shipping and delivery
- Process payments, returns, and exchanges
- Improve and personalize our Services
- Prevent fraud and enhance security
- Communicate with you regarding orders or support
- Comply with legal obligations
How We Disclose Personal Information
We may disclose your personal information to:
- Shopify and service providers (payment processors, shipping partners, IT services)
- Business and marketing partners for advertising and analytics
- Third parties when required for shipping or at your request
- Affiliates within our business group
- Legal authorities when required by law or to protect our rights
Relationship with Shopify
Our store is hosted by Shopify, which processes personal information to provide and improve the Services. Your information may be stored and processed by Shopify and its partners in various locations. Shopify may also use aggregated data to enhance platform services. For more information, you can review Shopify’s Privacy Policy via the Shopify Privacy Portal.
Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and recommend reviewing their policies separately.
Children’s Data
Our Services are not intended for individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal data from children.
Security and Data Retention
We implement reasonable security measures to protect your personal information. However, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, including legal and operational requirements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to access your data
- Right to request deletion
- Right to correct inaccurate information
- Right to data portability
- Right to opt out of targeted advertising
- Right to restrict or object to processing
You may also unsubscribe from marketing emails at any time using the link provided in those emails.
International Data Transfers
Your information may be transferred, stored, or processed outside your country of residence. Where required, we use appropriate safeguards such as standard contractual clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, you may contact us at:
Email: admin@solmirav.shop